Hello Patrick, Thank you for bringing this to our attention. I’m sorry to hear about the issues with your cabinets, including the crack and the poor fit of the drawers. It’s concerning that the damage was not noted by the delivery team, and we appreciate your feedback on this matter. I can see that our Customer Care Team has since been in touch and provided you with options to best support you in addressing these issues. We are committed to resolving this to your satisfaction. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Best wishes, Jessica Sculfor Executive Complaints Advisor